FAQs
What types of products does Glowybay offer?
Glowybay specializes in innovative skincare and lifestyle products designed to enhance your self-care routine. Our offerings include items such as the Glowybay LED Light Therapy Mask, which promotes radiant skin, and portable essentials like the Rechargeable Mini Air Conditioner Fan for on-the-go comfort.
How do I use the Glowybay LED Light Therapy Mask?
The Glowybay LED Light Therapy Mask is designed for ease of use. Simply place the mask on your face, select your desired light setting, and relax for the recommended duration. Each light setting targets different skin concerns, such as acne, pigmentation, or signs of aging, providing a tailored skincare experience.
What is the shipping policy for Glowybay products?
We aim to process orders within 1–2 business days. Shipping is free for all orders, and delivery times typically range from 2 to 7 business days, depending on your location. We currently ship to the Netherlands, Spain, and selected European countries.
What is the return policy for Glowybay products?
If you are not completely satisfied with your purchase, you may request a return within 14 days of delivery. Items must be unused, in original condition, and in their original packaging. Please note that sale and promotional items are non-refundable unless faulty.
How can I track my order?
Once your order has been shipped, you will receive an email containing a tracking number. This allows you to monitor the status of your shipment until it arrives at your designated address.
What should I do if my order is delayed?
Delivery times may vary due to external factors such as postal service delays or customs clearance. If you experience a delay, please check the tracking information provided in your shipping confirmation email. If you have further concerns, feel free to contact us.
How can I contact Glowybay for further inquiries?
You can reach us via email at glowybaybusiness@gmail.com. We aim to respond within 24–48 hours during business days. Additionally, you can follow us on TikTok and Instagram @glowybaybusiness for updates and exclusive deals.